How To Fix RSQBW490 - Active version was retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: RSQBW -

• Message number: 490

• Message text: Active version was retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSQBW490 - Active version was retrieved ?

  The SAP error message RSQBW490 typically indicates that the active version of a query or InfoProvider was retrieved, which may not be the expected behavior during the execution of a query or report in SAP BW (Business Warehouse). This message can occur in various contexts, such as when working with queries in BEx (Business Explorer) or when executing reports.
  Cause:
  The error message RSQBW490 can be caused by several factors, including:
  
  
  Query Versioning: The query you are trying to execute may have multiple versions (active, inactive, or test versions). The system retrieves the active version, which may not have the latest changes or adjustments you expect.
  
  
  Authorization Issues: The user executing the query may not have the necessary authorizations to access the latest version of the query.
  
  
  Transport Issues: If the query was recently transported from one system to another (e.g., from development to production), the active version may not reflect the latest changes.
  
  
  Caching Issues: Sometimes, caching mechanisms can lead to the retrieval of an outdated version of the query.
  
  
  Solution:
  To resolve the RSQBW490 error, you can try the following steps:
  
  
  Check Query Versions:
  
  Go to the Query Designer and check if there are multiple versions of the query. Ensure that the correct version is set as active.
  
  
  
  Refresh the Query:
  
  If you suspect caching issues, try refreshing the query or clearing the cache. You can do this by using the "Clear Cache" option in the BEx Analyzer or by executing the query in a different session.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the latest version of the query. Check the roles and authorizations assigned to the user.
  
  
  
  Transport Check:
  
  If the query was recently transported, verify that the transport was successful and that the active version in the target system reflects the latest changes.
  
  
  
  Re-activate the Query:
  
  If you have made changes to the query, try reactivating it in the Query Designer to ensure that the latest version is set as active.
  
  
  
  Consult Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to RSQBW490 for any specific patches or updates that may address this issue.
  Documentation: Refer to the SAP BW documentation for more information on query management and versioning.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying these solutions, consider reaching out to your SAP support team for further assistance.