How To Fix RSQBW384 - Internal error occurred when creating a jpg file

SAP Error Message - Details

• Message type: E = Error

• Message class: RSQBW -

• Message number: 384

• Message text: Internal error occurred when creating a jpg file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSQBW384 - Internal error occurred when creating a jpg file ?

  The SAP error message RSQBW384 indicates that an internal error occurred while attempting to create a JPG file, typically during the process of exporting or generating reports in SAP BW (Business Warehouse). This error can arise due to various reasons, including issues with the underlying system configuration, file permissions, or problems with the data being processed.
  Possible Causes:
  
  File System Permissions: The user or the SAP system may not have the necessary permissions to write to the directory where the JPG file is being created.
  Disk Space Issues: The disk where the JPG file is being created may be full or have insufficient space.
  Temporary Files: Issues with temporary files or directories that SAP uses during the report generation process.
  Configuration Issues: Incorrect configuration settings in SAP BW or the reporting tool being used.
  Data Issues: Corrupted or problematic data that is being processed can also lead to internal errors.
  SAP Notes: There may be known bugs or issues that have been documented in SAP Notes that require attention.
  
  Solutions:
  
  Check Permissions: Ensure that the SAP system has the necessary permissions to write to the target directory. This may involve checking the file system permissions and adjusting them as needed.
  Free Up Disk Space: Verify that there is sufficient disk space on the server where the JPG file is being created. If the disk is full, free up space or redirect the output to a different location.
  Clear Temporary Files: Check and clear any temporary files that may be causing issues. This can often be done through transaction codes like SM37 (for job monitoring) or SARA (for archiving).
  Review Configuration: Review the configuration settings in SAP BW and ensure that they are set up correctly for report generation.
  Check Data Integrity: Validate the data being processed to ensure there are no corrupt records or issues that could lead to errors during report generation.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying a patch or update may resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSRT (for running queries) and RSOS (for monitoring the status of queries).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to BW reporting and file generation for any additional troubleshooting steps or best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSQBW384 error in SAP BW.