How To Fix RSQBW380 - InfoSet &1 was locked by another user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSQBW -

  • Message number: 380

  • Message text: InfoSet &1 was locked by another user

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSQBW380 - InfoSet &1 was locked by another user ?

    The SAP error message RSQBW380 indicates that an InfoSet (a type of query or data source in SAP BW) is currently locked by another user. This typically occurs when one user is editing or modifying the InfoSet, preventing other users from making changes until the lock is released.

    Cause:

    1. Concurrent Access: Another user is currently editing the InfoSet, which locks it for other users.
    2. Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
    3. System Issues: Sometimes, system errors or inconsistencies can lead to locks not being released properly.

    Solution:

    1. Wait and Retry: If another user is editing the InfoSet, the simplest solution is to wait until they finish and release the lock.
    2. Check Lock Entries: You can check the lock entries in the system using transaction code SM12. This will show you which user has locked the InfoSet.
      • Go to transaction SM12.
      • Enter the InfoSet name in the appropriate field and execute.
      • Identify the user who has the lock.
    3. Contact the User: If you identify the user who has the lock, you can contact them to see if they can release it.
    4. Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. Be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the InfoSet.
    5. Check for System Issues: If locks are persisting without any active users, it may indicate a system issue. In this case, you may need to consult with your SAP Basis team to investigate and resolve any underlying problems.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SE11: To view the InfoSet definition.
      • RSRQ: To manage queries and InfoSets.
    • User Roles: Ensure that users have the appropriate roles and authorizations to access and modify InfoSets.
    • Documentation: Refer to SAP Help documentation for more details on InfoSets and locking mechanisms.

    By following these steps, you should be able to resolve the RSQBW380 error and regain access to the InfoSet.

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