How To Fix RSQBW370 - InfoSet &1 was locked by the Change and Transport Organizer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSQBW -

  • Message number: 370

  • Message text: InfoSet &1 was locked by the Change and Transport Organizer

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSQBW370 - InfoSet &1 was locked by the Change and Transport Organizer ?

    The SAP error message RSQBW370 indicates that an InfoSet (a type of data source in SAP BW) is locked by the Change and Transport Organizer (CTO). This typically occurs when an InfoSet is being modified or transported, and it prevents other users from making changes to it until the lock is released.

    Cause:

    1. Active Transport Request: The InfoSet is part of a transport request that is currently being processed or has not been released.
    2. Modification in Progress: Another user or process is currently editing the InfoSet, which locks it for other users.
    3. System Lock: The system may have a lock due to a previous operation that did not complete successfully.

    Solution:

    1. Check Transport Requests:

      • Go to the Transport Organizer (transaction code SE09 or SE10) and check if there are any transport requests that include the InfoSet in question. If you find one, you may need to wait for it to be released or contact the person responsible for the transport.
    2. Release the Lock:

      • If you have the necessary authorizations, you can try to release the lock manually. Use transaction code SE03 (Transport Organizer Tools) to find and release locks.
    3. Check for Active Sessions:

      • Use transaction code SM12 to check for any active locks on the InfoSet. If you find a lock that is no longer needed, you can delete it (ensure that you have the necessary authorizations and that it is safe to do so).
    4. Wait for Completion:

      • If the InfoSet is being modified by another user, you may need to wait until they finish their changes and release the lock.
    5. Contact Basis Team:

      • If you are unable to resolve the issue, it may be necessary to contact your SAP Basis team for assistance. They can help identify the cause of the lock and take appropriate action.

    Related Information:

    • Transaction Codes:
      • SE09/SE10: Transport Organizer
      • SE03: Transport Organizer Tools
      • SM12: Display and Delete Locks
    • Documentation: Refer to SAP Help documentation for more details on InfoSets and the Change and Transport Organizer.
    • User Authorizations: Ensure that you have the necessary authorizations to view and manage transport requests and locks.

    By following these steps, you should be able to identify the cause of the RSQBW370 error and take appropriate action to resolve it.

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