How To Fix RSPLS708 - Could not save personalized values

SAP Error Message - Details

• Message type: E = Error

• Message class: RSPLS - General Messages

• Message number: 708

• Message text: Could not save personalized values

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSPLS708 - Could not save personalized values ?

  The SAP error message RSPLS708, which states "Could not save personalized values," typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when users attempt to save personalized settings or values in a query or report. This error can arise due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save personalized settings.
  Technical Issues: There may be a technical issue with the system, such as a temporary glitch or a problem with the database.
  Data Model Issues: The underlying data model or query may have issues that prevent saving personalized values.
  Session Timeout: The user session may have timed out, leading to the inability to save changes.
  Personalization Settings: There may be issues with existing personalization settings that conflict with new ones.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save personalized settings. This can be done by checking the user's roles and permissions in the SAP system.
  Technical Troubleshooting:
  
  Log out and log back into the system to refresh the session.
  Clear the browser cache if using a web-based interface.
  Check for any system messages or logs that might indicate a technical issue.
  
  
  Review Data Model: Verify that the query or report is functioning correctly and that there are no issues with the underlying data model.
  Session Management: Ensure that the user is not experiencing session timeouts. If necessary, adjust session timeout settings in the system.
  Reset Personalization: If there are conflicting personalization settings, consider resetting them to default and then reapplying the desired settings.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for further investigation.