How To Fix RSPLS097 - liveCache is not available as a lock server

SAP Error Message - Details

• Message type: E = Error

• Message class: RSPLS - General Messages

• Message number: 097

• Message text: liveCache is not available as a lock server

What causes this issue?

The liveCache is set as the lock server. However, the liveCache is not
currently available.

System Response

The requested transaction data cannot be locked.

How to fix this error?

Contact the system administrator.

Procedure for System Administrators

The liveCache may just need to be launched. Another possibility is that
the liveCache is not correctly installed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSPLS097 - liveCache is not available as a lock server ?

  The SAP error message RSPLS097 indicates that the liveCache is not available as a lock server. This error typically occurs in the context of SAP BW (Business Warehouse) or SAP BW on HANA when the system is trying to access the liveCache for locking purposes, but it is unable to do so.
  Causes:
  
  LiveCache Not Running: The liveCache service may not be started or is down.
  Network Issues: There may be network connectivity issues between the application server and the liveCache server.
  Configuration Issues: The configuration settings for the liveCache may not be correctly set up in the SAP system.
  Resource Limitations: The liveCache may be experiencing resource limitations (e.g., memory, CPU) that prevent it from functioning properly.
  Database Issues: There could be underlying database issues affecting the liveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the liveCache service is running. You can check this in the SAP system by using transaction codes like LC10 or LC11 to monitor the liveCache status.
  If it is not running, start the liveCache service.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues between the application server and the liveCache server. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Configuration Check:
  
  Review the configuration settings for the liveCache in the SAP system. Ensure that the parameters related to liveCache are correctly set in the instance profile.
  
  
  
  Resource Monitoring:
  
  Monitor the resource usage of the liveCache server. Check for any performance bottlenecks and ensure that there are sufficient resources (CPU, memory) available.
  
  
  
  Database Health:
  
  Check the health of the underlying database that supports the liveCache. Look for any issues that may be affecting its performance.
  
  
  
  Restart Services:
  
  If the above steps do not resolve the issue, consider restarting the liveCache service and the SAP application server.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for liveCache and SAP BW for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RSPLS097 error related to liveCache not being available as a lock server.