How To Fix RSPLS078 - BW lock server: could not convert lock string to base-16

SAP Error Message - Details

• Message type: E = Error

• Message class: RSPLS - General Messages

• Message number: 078

• Message text: BW lock server: could not convert lock string to base-16

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSPLS078 - BW lock server: could not convert lock string to base-16 ?

  The SAP error message RSPLS078 indicates an issue with the BW (Business Warehouse) lock server, specifically that it could not convert a lock string to base-16. This error typically arises in the context of SAP BW when there are problems related to locking mechanisms used for data processing or reporting.
  Cause:
  
  Corrupted Lock String: The lock string that the system is trying to process may be corrupted or improperly formatted.
  Database Issues: There may be underlying database issues that are causing the lock string to be invalid.
  System Configuration: Misconfiguration in the BW system or inconsistencies in the lock server settings can lead to this error.
  Concurrency Issues: Multiple processes trying to access the same data simultaneously can lead to conflicts in lock management.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for any existing lock entries that may be causing the issue. If you find any stale or unnecessary locks, you can delete them.
  Restart the Lock Server: Sometimes, simply restarting the lock server can resolve temporary issues. This can be done through the SAP system administration tools.
  Check System Logs: Review the system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no underlying issues affecting the lock strings.
  Update SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide specific guidance based on the version of SAP BW you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps).
  SAP Notes: Regularly check the SAP Support Portal for notes related to BW locking issues, as they may contain fixes or workarounds.
  System Performance: Monitor system performance and concurrency to ensure that the BW system is not overloaded, which can exacerbate locking issues.
  
  By following these steps, you should be able to diagnose and resolve the RSPLS078 error in your SAP BW environment.