How To Fix RSOH007 - The action was cancelled by the user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSOH - Messages for Open Hub Interface and for InfoSpoke

  • Message number: 007

  • Message text: The action was cancelled by the user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSOH007 - The action was cancelled by the user ?

    The SAP error message RSOH007, which states "The action was cancelled by the user," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when a user cancels a process or action that was initiated. This can happen in various scenarios, such as when running queries, loading data, or executing reports.

    Causes:

    1. User Intervention: The most straightforward cause is that the user manually canceled the action, either intentionally or accidentally.
    2. Timeouts: If a process takes too long to execute, users may cancel it out of frustration or due to time constraints.
    3. System Performance: Slow system performance or resource constraints can lead users to believe that the process is stuck, prompting them to cancel it.
    4. User Permissions: In some cases, users may not have the necessary permissions to execute certain actions, leading to cancellations.
    5. Errors in Data: If there are issues with the data being processed (e.g., missing or corrupt data), users may cancel the action.

    Solutions:

    1. Check User Actions: Verify if the cancellation was intentional. If it was accidental, the user can simply re-initiate the action.
    2. Monitor Performance: If the process is taking too long, consider optimizing the query or data load process. Check system performance metrics to identify bottlenecks.
    3. Increase Timeout Settings: If applicable, consider increasing timeout settings for long-running processes to prevent premature cancellations.
    4. Review Permissions: Ensure that the user has the necessary permissions to execute the action. If not, adjust the user roles accordingly.
    5. Data Validation: Check the data being processed for any inconsistencies or errors. Clean or correct the data as needed before re-running the process.
    6. User Training: Provide training to users on how to properly execute actions in SAP BW/BI to minimize accidental cancellations.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP BW/BI that may help in monitoring and troubleshooting processes (e.g., RSA1 for Data Warehousing Workbench).
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message RSOH007.
    • System Logs: Review system logs (e.g., ST22 for dumps, SM21 for system logs) to gather more information about the context in which the error occurred.
    • SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to address the RSOH007 error effectively.

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