How To Fix RSODSO_TOOLS021 - Task handling (for &1): &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RSODSO_TOOLS -

• Message number: 021

• Message text: Task handling (for &1): &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSODSO_TOOLS021 - Task handling (for &1): &2 ?

  The SAP error message RSODSO_TOOLS021 typically relates to issues encountered when handling tasks in the context of DataStore Objects (DSOs) in SAP BW (Business Warehouse). This error can occur during various operations, such as data loading, activation, or when managing requests in the DSO.
  Cause:
  The error message RSODSO_TOOLS021 can be caused by several factors, including:
  
  Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing or corrupt records.
  Locking Issues: The DSO might be locked by another process, preventing the current task from being executed.
  Configuration Problems: Incorrect settings in the DSO or related objects can lead to task handling errors.
  Resource Limitations: Insufficient system resources (like memory or processing power) can cause tasks to fail.
  Transport Issues: If the DSO or its related objects were recently transported, there might be issues with the transport itself.
  
  Solution:
  To resolve the RSODSO_TOOLS021 error, you can take the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check if there are any locks on the DSO. If there are locks, you may need to wait for the other process to complete or manually release the locks if appropriate.
  
  
  Review Data: Check the data being loaded into the DSO for any inconsistencies or errors. You can use transaction codes like RSA1 (Data Warehousing Workbench) to monitor data loads and identify issues.
  
  
  Check DSO Configuration: Review the configuration of the DSO and ensure that all settings are correct. This includes checking the data model, transformation rules, and any related InfoObjects.
  
  
  Monitor System Resources: Use transaction codes like ST02 (Tune Summary) or ST06 (Operating System Monitor) to monitor system performance and resource usage. If resources are low, consider optimizing the system or scheduling tasks during off-peak hours.
  
  
  Reprocess the Request: If the error occurred during a data load, you may need to reprocess the request. You can do this in the Data Warehousing Workbench (RSA1) by selecting the request and choosing to reprocess it.
  
  
  Check Transport Logs: If the issue arose after a transport, review the transport logs for any errors or warnings that might indicate what went wrong.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), SM12 (Lock Entries), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to DataStore Objects and task handling for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.