How To Fix RSODSO_ROLLBACK312 - Error when retrieving database log

SAP Error Message - Details

• Message type: E = Error

• Message class: RSODSO_ROLLBACK - DataStore Object: Messages for rollback

• Message number: 312

• Message text: Error when retrieving database log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSODSO_ROLLBACK312 - Error when retrieving database log ?

  The SAP error message RSODSO_ROLLBACK312 typically occurs in the context of SAP BW (Business Warehouse) when there is an issue with retrieving the database log for a DataStore Object (DSO). This error can arise due to various reasons, including issues with the database connection, problems with the DSO itself, or inconsistencies in the data.
  Causes:
  
  Database Connection Issues: There may be a problem with the connection to the database, such as network issues or database server downtime.
  Data Consistency Issues: The DSO may have inconsistencies or corruption in its data, which can prevent the retrieval of the database log.
  Locking Issues: If the DSO is locked by another process, it may not be possible to access the database log.
  Insufficient Authorizations: The user may not have the necessary authorizations to access the database log.
  System Resource Limitations: Insufficient memory or other system resources can lead to failures in retrieving logs.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running and that the connection settings in SAP are correct. You can test the connection using transaction codes like DB02 or DBACOCKPIT.
  Review DSO Status: Check the status of the DSO in question. You can do this using transaction RSA1 and navigating to the DSO. Look for any inconsistencies or errors.
  Release Locks: If the DSO is locked, identify the process that is holding the lock and release it if possible. You can use transaction SM12 to check for locks.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the DSO and its logs. You may need to consult with your SAP security team.
  Monitor System Resources: Check the system resources (memory, CPU, etc.) to ensure that there are no limitations affecting the performance of the SAP system.
  Database Maintenance: Perform database maintenance tasks, such as reorganization or cleanup, to resolve any potential corruption or inconsistencies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), DB02 (Database Performance Monitor), and SM12 (Lock Entries).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to DataStore Objects and error handling in BW for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the RSODSO_ROLLBACK312 error effectively.