How To Fix RSOD485 - Root node document class &1 inconsistent - Documents cannot be repaired

SAP Error Message - Details

• Message type: E = Error

• Message class: RSOD - Messages for Document Link

• Message number: 485

• Message text: Root node document class &1 inconsistent - Documents cannot be repaired

What causes this issue?

No root directory is available for document class &V1&.

System Response

The root directory cannot be entered with documents.

How to fix this error?

Execute function module RSOD_BUILD_ROOT_FOLDERS in the test mode from (
<DS:TRAN.SE37>transaction SE37</>). This module creates the root
directories.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSOD485 - Root node document class &1 inconsistent - Documents cannot be repaired ?

  The SAP error message RSOD485 indicates that there is an inconsistency in the root node document class in the SAP system. This error typically arises in the context of SAP ArchiveLink or document management systems where documents are stored and managed.
  Cause:
  The inconsistency usually occurs due to one of the following reasons:
  
  Corrupted Document Class: The document class specified in the error message may be corrupted or improperly configured.
  Missing or Incomplete Data: The root node or its associated data may be missing or incomplete, leading to inconsistencies.
  Database Issues: There may be underlying database issues that affect the integrity of the document classes.
  Configuration Errors: Incorrect configuration settings in the document management system can lead to inconsistencies.
  
  Solution:
  To resolve the RSOD485 error, you can follow these steps:
  
  
  Check Document Class Configuration:
  
  Go to the transaction code OAC0 (Document Class Configuration) and verify the settings for the document class mentioned in the error message.
  Ensure that all required fields are correctly filled and that the document class is properly defined.
  
  
  
  Repair Document Class:
  
  If the document class is corrupted, you may need to recreate it. This involves deleting the existing document class and creating a new one with the same settings.
  Before doing this, ensure that you have a backup of any important data.
  
  
  
  Check for Missing Data:
  
  Investigate if there are any missing documents or data associated with the root node. You can use transaction codes like SARA (Archive Administration) to check the status of archived documents.
  
  
  
  Database Consistency Check:
  
  Perform a database consistency check to identify any underlying issues. You can use transaction codes like DB02 to monitor database performance and integrity.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  OAC0: Document Class Configuration
  SARA: Archive Administration
  DB02: Database Performance Monitoring
  
  
  SAP Notes: Always check for the latest SAP Notes related to ArchiveLink and document management for any known issues or fixes.
  Documentation: Review SAP documentation on ArchiveLink and document management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the RSOD485 error in your SAP system.