How To Fix RSOD172 - The file size could not be determined (enter in call up)

SAP Error Message - Details

• Message type: E = Error

• Message class: RSOD - Messages for Document Link

• Message number: 172

• Message text: The file size could not be determined (enter in call up)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Specify the file size in parameter I_S_CONTENT_INFO-FILE_SIZE.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSOD172 - The file size could not be determined (enter in call up) ?

  The SAP error message RSOD172, which states "The file size could not be determined (enter in call up)," typically occurs when there is an issue with the file being processed in the SAP system, particularly in the context of data uploads or file handling in the SAP BW (Business Warehouse) or SAP Data Services environments.
  Cause:
  
  File Path Issues: The file path specified may be incorrect or the file may not exist at the specified location.
  File Permissions: The user or the process trying to access the file may not have the necessary permissions to read the file.
  File Format: The file format may not be supported or recognized by the SAP system.
  File Size: The system may be unable to determine the file size due to corruption or other issues with the file.
  Network Issues: If the file is located on a network drive, there may be connectivity issues preventing access to the file.
  
  Solution:
  
  Verify File Path: Check the file path specified in the call-up to ensure it is correct and that the file exists at that location.
  Check Permissions: Ensure that the user or process has the necessary permissions to access the file. This may involve checking file system permissions or SAP authorizations.
  Validate File Format: Ensure that the file format is compatible with the SAP system. If necessary, convert the file to a supported format.
  Inspect the File: Open the file to check for corruption or other issues. If the file is corrupted, you may need to obtain a new copy of the file.
  Network Connectivity: If the file is on a network drive, check the network connection and ensure that the drive is accessible.
  Manual Entry: If the system cannot determine the file size automatically, you may need to manually enter the file size in the relevant field.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) or others related to data loading and file handling.
  Logs and Traces: Review system logs and traces for additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.