How To Fix RSOD102 - A document is already open

SAP Error Message - Details

• Message type: E = Error

• Message class: RSOD - Messages for Document Link

• Message number: 102

• Message text: A document is already open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSOD102 - A document is already open ?

  The SAP error message RSOD102, which states "A document is already open," typically occurs when you attempt to open a document (such as a report or a transaction) that is already being accessed by another user or session. This can happen in various SAP modules, particularly in reporting or document management scenarios.
  Cause:
  
  Concurrent Access: Another user or session is currently editing or viewing the document.
  Session Lock: The document may be locked due to a previous session that did not close properly.
  Technical Issues: There may be a technical glitch or a session timeout that has not released the lock on the document.
  
  Solution:
  
  Check for Open Sessions: Verify if another user is currently accessing the document. If you have access to transaction codes like SM04 (User Overview) or AL08 (Global User Overview), you can check for active sessions.
  Log Off Other Sessions: If you find that your own session is still open, log off from that session. If another user is accessing it, you may need to wait until they finish.
  Use Transaction SM12: This transaction allows you to view and delete locks. You can check for locks on the document and, if necessary, delete the lock if you have the appropriate authorizations.
  Restart SAP GUI: Sometimes, simply restarting the SAP GUI can resolve session-related issues.
  Contact Support: If the issue persists, it may be necessary to contact your SAP Basis team or support for further assistance, especially if it seems to be a system-wide issue.
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on document management and session handling.
  User Training: Ensure that users are trained on how to properly close documents and sessions to avoid such issues.
  System Monitoring: Regularly monitor system performance and user sessions to identify and resolve potential locking issues proactively.
  
  By following these steps, you should be able to resolve the RSOD102 error and regain access to the document you are trying to open.