How To Fix RSOBI_MF020 - An internal error has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: RSOBI_MF - Messages for SOBI Model Factory

• Message number: 020

• Message text: An internal error has occurred

What causes this issue?

The system was unable to successfully terminate the BW model generation
process. An internal error has occurred.

System Response

Technical message for the error:
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The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Analyze the cause of the problem and, if necessary, contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSOBI_MF020 - An internal error has occurred ?

  The SAP error message RSOBI_MF020, which states "An internal error has occurred," typically indicates a problem within the SAP system that is not easily identifiable. This error can occur in various contexts, often related to reporting or data extraction processes, particularly in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence).
  Possible Causes:
  
  Data Model Issues: There may be inconsistencies or errors in the data model, such as missing or corrupted data.
  System Configuration: Incorrect configuration settings in the SAP BW or BI system can lead to internal errors.
  Transport Issues: If recent transports have been made, they may not have been properly executed or could have introduced errors.
  Memory Issues: Insufficient memory allocation for the process can lead to internal errors.
  Version Compatibility: Issues may arise if there are compatibility problems between different versions of SAP components.
  Bug in the System: There may be a bug in the SAP software that is causing the error.
  
  Solutions:
  
  Check Logs: Review the system logs (transaction codes ST22 for dumps, SM21 for system logs) to identify any specific errors or warnings that occurred around the same time as the RSOBI_MF020 error.
  Data Consistency Check: Run consistency checks on the data model and ensure that all data sources are correctly configured and operational.
  Reconfigure Settings: Verify and, if necessary, reconfigure the settings in the SAP BW/BI system.
  Memory Allocation: Increase the memory allocation for the relevant processes if memory issues are suspected.
  Transport Review: If the error occurred after a transport, review the transport logs and ensure that all objects were transported correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  System Restart: In some cases, restarting the SAP system or the relevant application server can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and RSA1 (Data Warehousing Workbench) for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide additional context or troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSOBI_MF020 error in your SAP environment.