How To Fix RSO_RES_QMSGS004 - Could not retrieve lock list for user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSO_RES_QMSGS - Messages directly related to Query Designer.

  • Message number: 004

  • Message text: Could not retrieve lock list for user &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSO_RES_QMSGS004 - Could not retrieve lock list for user &1 ?

    The SAP error message RSO_RES_QMSGS004 indicates that the system could not retrieve the lock list for a specific user. This error typically occurs in the context of SAP BW (Business Warehouse) or when dealing with queries and reporting.

    Cause:

    1. User Locking Issues: The user may be locked in the system, preventing the retrieval of the lock list.
    2. Authorization Issues: The user may not have the necessary authorizations to access the lock list.
    3. System Performance: There may be performance issues or system overload that prevent the retrieval of the lock list.
    4. Database Issues: Problems with the underlying database or connectivity issues can also lead to this error.
    5. Temporary System Glitches: Sometimes, temporary issues in the SAP system can cause this error.

    Solution:

    1. Check User Status: Verify if the user is locked in the system. You can do this by checking the user status in transaction SU01 (User Maintenance).
    2. Review Authorizations: Ensure that the user has the necessary authorizations to access the lock list. You can check this in transaction SU53 (Authorization Check) after the error occurs.
    3. System Performance: Monitor system performance and check for any ongoing background jobs that might be causing delays. You can use transaction SM37 to check for long-running jobs.
    4. Database Connectivity: Ensure that the database is running properly and that there are no connectivity issues. You may need to consult your database administrator.
    5. Restart the Session: Sometimes, simply logging out and logging back in can resolve temporary glitches.
    6. Check SAP Notes: Look for any relevant SAP Notes that might address this specific error. You can search for notes in the SAP Support Portal.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes:
      • SU01 - User Maintenance
      • SU53 - Authorization Check
      • SM37 - Job Monitoring
    • SAP Notes: Always check for the latest SAP Notes related to this error message for any patches or updates that may resolve the issue.
    • System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context.

    By following these steps, you should be able to diagnose and resolve the issue related to the error message RSO_RES_QMSGS004.

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