How To Fix RSO_RES_ADSO167 - Extended storage is configured but not online

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_RES_ADSO - Datastore Object

• Message number: 167

• Message text: Extended storage is configured but not online

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_RES_ADSO167 - Extended storage is configured but not online ?

  The SAP error message RSO_RES_ADSO167 indicates that the extended storage for an Advanced DataStore Object (ADSO) is configured but not currently online. This can occur in SAP BW/4HANA or SAP BW on HANA environments when the system is unable to access the extended storage, which is typically used for storing large volumes of data.
  Cause
  The error can be caused by several factors, including:
  
  Extended Storage Not Activated: The extended storage might be configured but not activated or not properly set up.
  Database Connectivity Issues: There may be issues with the database connection that prevent access to the extended storage.
  Configuration Errors: There could be misconfigurations in the ADSO settings or in the underlying database settings.
  Storage System Issues: The storage system (e.g., HANA database) may be down or experiencing issues.
  Authorization Issues: The user may not have the necessary authorizations to access the extended storage.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check Extended Storage Configuration:
  
  Go to the ADSO settings in the SAP BW system and verify that the extended storage is correctly configured and activated.
  Ensure that the settings for the extended storage point to the correct database and schema.
  
  
  
  Check Database Connectivity:
  
  Verify that the database is up and running. You can check the database logs for any errors or issues.
  Test the connection to the database from the SAP system to ensure that it is reachable.
  
  
  
  Review ADSO Settings:
  
  Check the ADSO properties to ensure that the extended storage is enabled and configured correctly.
  Make sure that the data model is correctly set up to utilize the extended storage.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the query or data load has the necessary authorizations to access the extended storage.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the relevant services or the entire system to refresh the connections and configurations.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information
  
  SAP BW/4HANA Documentation: Review the official SAP documentation for BW/4HANA and ADSO to understand the configuration and management of extended storage.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the RSO_RES_ADSO167 error effectively.