How To Fix RSO_CTC240 - &1 RDA InfoPackages are still active

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 240

• Message text: &1 RDA InfoPackages are still active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC240 - &1 RDA InfoPackages are still active ?

  The SAP error message RSO_CTC240 indicates that there are still active RDA (Real-Time Data Acquisition) InfoPackages that are preventing certain operations from being completed. This typically occurs in the context of data extraction processes in SAP BW (Business Warehouse) when you are trying to delete or modify InfoPackages or related objects.
  Cause:
  The error occurs because there are InfoPackages that are currently in an active state, meaning they are either running or have not been properly completed. This can happen due to:
  
  Running Processes: An InfoPackage is currently executing a data load.
  Stale Processes: An InfoPackage may have been left in an active state due to a previous failure or interruption.
  Locking Issues: There may be locks on the InfoPackages that prevent changes.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Active InfoPackages:
  
  Go to the SAP BW system and check the status of the InfoPackages. You can do this through transaction code RSA1 (Data Warehousing Workbench) or RSMO (Monitor).
  Look for any InfoPackages that are currently running or in an error state.
  
  
  
  Stop Running InfoPackages:
  
  If you find any InfoPackages that are actively running and you need to stop them, you can do so from the monitor. Use the option to cancel or stop the process.
  
  
  
  Check for Stale Processes:
  
  If an InfoPackage appears to be stuck, you may need to manually terminate the process. This can sometimes be done through transaction SM37 (Job Monitoring) to find and cancel the job associated with the InfoPackage.
  
  
  
  Clear Locks:
  
  If there are locks preventing changes, you can check for and release any locks using transaction SM12 (Display and Delete Locks).
  
  
  
  Retry the Operation:
  
  After ensuring that all InfoPackages are inactive, retry the operation that triggered the error.
  
  
  
  Related Information:
  
  Monitoring Tools: Use transaction codes like RSA1, RSMO, and SM37 to monitor and manage InfoPackages and data loads.
  Documentation: Refer to SAP Help documentation for more details on managing InfoPackages and troubleshooting data load issues.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or BW support team for further assistance.