How To Fix RSO_CTC065 - Check for user information

RSO_CTC065 - Overview

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 065

• Message text: Check for user information

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If errors occur, run transaction SU01 and add the required profiles and
roles.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

RSO_CTC065 - Details

• The SAP error message RSO_CTC065, which states "Check for user information," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there are issues related to user authorizations or user information in the context of data extraction or reporting.
  
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to access the data or perform the action they are trying to execute.
  User Information Missing: The user profile may not be correctly set up, or there may be missing information in the user master record.
  Data Source Configuration: There may be issues with the configuration of the data source or the InfoProvider that the user is trying to access.
  User Lock: The user account may be locked or inactive, preventing access to the required data.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 to analyze the last authorization check for the user. This will help identify any missing authorizations.
  Ensure that the