How To Fix RSO_CTC053 - User ALEREMOTE is not locked

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 053

• Message text: User ALEREMOTE is not locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC053 - User ALEREMOTE is not locked ?

  The SAP error message RSO_CTC053 indicates that the user "ALEREMOTE" is not locked, which typically means that the system is expecting this user to be locked for certain operations to proceed. This error often arises in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when dealing with alerts or remote user access.
  Cause:
  
  User Status: The user "ALEREMOTE" is expected to be locked for security or operational reasons. This could be due to configuration settings that require certain users to be locked to prevent unauthorized access or to ensure that alerts are processed correctly.
  Configuration Issues: There may be a misconfiguration in the alerting or scheduling settings that incorrectly assumes the user should be locked.
  System Settings: The system may have specific settings that dictate how remote users are handled, and "ALEREMOTE" may not be configured correctly.
  
  Solution:
  
  
  Lock the User: If the business requirement allows it, you can lock the user "ALEREMOTE" in the SAP system. This can be done through transaction code SU01:
  
  Go to transaction SU01.
  Enter the username "ALEREMOTE".
  Click on the "Lock" button to lock the user.
  Save the changes.
  
  
  
  Review Configuration: Check the configuration settings related to alerts and remote users. Ensure that the settings align with your organization's security policies and operational requirements.
  
  
  User Management: If locking the user is not an option, consider reviewing the user roles and authorizations to ensure that the user has the necessary permissions without being locked.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using. There may be additional context or updates that address this issue.
  
  
  Contact SAP Support: If the issue persists or if you are unsure about the implications of locking the user, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  User Management in SAP: Understanding how user roles and authorizations work in SAP can help prevent similar issues in the future.
  Alert Configuration: Familiarize yourself with how alerts are configured in your SAP environment, especially if you are using SAP BW or BusinessObjects.
  Security Policies: Ensure that your organization's security policies are reflected in the user management practices within SAP.
  
  By following these steps, you should be able to resolve the RSO_CTC053 error and ensure that your SAP system operates smoothly.