How To Fix RSO_CTC047 - No ALEREMOTE user found

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 047

• Message text: No ALEREMOTE user found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC047 - No ALEREMOTE user found ?

  The SAP error message RSO_CTC047: No ALEREMOTE user found typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when there is an issue with the configuration of the ALEREMOTE user, which is used for remote alerts and notifications.
  Cause:
  
  Missing ALEREMOTE User: The ALEREMOTE user may not be created in the SAP system. This user is essential for the alerting framework to function correctly.
  Authorization Issues: The ALEREMOTE user might exist but does not have the necessary authorizations to perform the required actions.
  Incorrect Configuration: The configuration settings for the alerting framework may be incorrect, leading to the system being unable to locate the ALEREMOTE user.
  System Migration or Upgrade: If the system has been recently migrated or upgraded, the ALEREMOTE user might not have been properly set up.
  
  Solution:
  
  
  Create the ALEREMOTE User:
  
  If the ALEREMOTE user does not exist, you need to create it. This can typically be done through transaction code SU01 in SAP.
  Ensure that the user is created with the appropriate roles and authorizations.
  
  
  
  Assign Authorizations:
  
  If the user exists but lacks the necessary authorizations, you need to assign the required roles. Common roles include those related to alert management and notification handling.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for the alerting framework. This can usually be done in the SAP BW system under the relevant settings for alerts.
  Ensure that the ALEREMOTE user is correctly specified in the configuration.
  
  
  
  Test the Configuration:
  
  After making changes, test the alerting functionality to ensure that the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the alerting framework for any specific instructions or troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  RSCONN01: Connection Test for BW
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.