How To Fix RSO_CTC020 - Check for TREX status and indexing.

RSO_CTC020 - Overview

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 020

• Message text: Check for TREX status and indexing.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If errors occur, check if an error message is returned.
Then run transaction RSODADMIN and enter the relevant RFC destination.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

RSO_CTC020 - Details

• The SAP error message RSO_CTC020 indicates an issue with the TREX (Text Retrieval and Extraction) system, which is used for full-text search and indexing in SAP BW (Business Warehouse) and other SAP applications. This error typically arises when there is a problem with the TREX status or the indexing process.
  
  Cause:
  
  TREX Service Not Running: The TREX service may not be running, which prevents it from processing indexing requests.
  Indexing Issues: There may be issues with the indexing process itself, such as corrupted indexes or failed indexing jobs.
  Configuration Problems: Incorrect configuration settings for TREX or the BW system can lead to this error.
  Network Issues: Connectivity problems between the SAP system and the TREX server can also cause this error.
  Resource Limitations: Insufficient system resources (CPU, memory, disk space) on the TREX server can lead to failures in indexing.
  
  
  Solution:
  
  
  Check TREX Status:
  
  Use the SAP GUI to check the status of the TREX server. You can do