How To Fix RSO_CTC020 - Check for TREX status and indexing.

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 020

• Message text: Check for TREX status and indexing.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If errors occur, check if an error message is returned.
Then run transaction RSODADMIN and enter the relevant RFC destination.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC020 - Check for TREX status and indexing. ?

  The SAP error message RSO_CTC020 indicates an issue with the TREX (Text Retrieval and Extraction) system, which is used for full-text search and indexing in SAP BW (Business Warehouse) and other SAP applications. This error typically arises when there is a problem with the TREX status or the indexing process.
  Cause:
  
  TREX Service Not Running: The TREX service may not be running, which prevents it from processing indexing requests.
  Indexing Issues: There may be issues with the indexing process itself, such as corrupted indexes or failed indexing jobs.
  Configuration Problems: Incorrect configuration settings for TREX or the BW system can lead to this error.
  Network Issues: Connectivity problems between the SAP system and the TREX server can also cause this error.
  Resource Limitations: Insufficient system resources (CPU, memory, disk space) on the TREX server can lead to failures in indexing.
  
  Solution:
  
  
  Check TREX Status:
  
  Use the SAP GUI to check the status of the TREX server. You can do this by navigating to the TREX administration tool or using transaction codes like RSCAT or RSRT.
  Ensure that the TREX service is running. If it is not, start the service.
  
  
  
  Check Indexing Jobs:
  
  Go to the transaction RSCAT or RSRT to check the status of the indexing jobs.
  If there are failed jobs, review the logs to identify the cause of the failure and take corrective actions.
  
  
  
  Rebuild Indexes:
  
  If the indexes are corrupted, you may need to rebuild them. This can be done through the TREX administration tool or relevant BW transactions.
  
  
  
  Review Configuration:
  
  Check the configuration settings for TREX in the SAP system. Ensure that all parameters are set correctly according to the SAP documentation.
  
  
  
  Check System Resources:
  
  Monitor the system resources on the TREX server. Ensure that there is enough CPU, memory, and disk space available for TREX to operate effectively.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues between the SAP system and the TREX server. Ensure that firewalls or other network configurations are not blocking communication.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Related Information:
  
  TREX Administration: Familiarize yourself with the TREX administration tools and logs to effectively monitor and manage the TREX system.
  SAP BW Documentation: Review the SAP BW documentation for best practices on configuring and maintaining TREX.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.