How To Fix RSO_CTC010 - Check for activation of personalization content

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 010

• Message text: Check for activation of personalization content

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If errors occur, run transaction RS_PERS_ACTIVATE and select the
checkbox for the uninstalled objects (as shown by the check output) or
run function module RSO_CTC_PERSONALIZATION_INSTAL.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC010 - Check for activation of personalization content ?

  The SAP error message RSO_CTC010, which states "Check for activation of personalization content," typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when there is an issue with the personalization settings or content activation for a specific user or role.
  Cause:
  
  Personalization Not Activated: The personalization content for the specific user or role has not been activated. This can happen if the personalization settings were not properly configured or if there was an issue during the activation process.
  Authorization Issues: The user may not have the necessary authorizations to access or activate the personalization content.
  Technical Issues: There may be underlying technical issues, such as inconsistencies in the database or problems with the BW system configuration.
  
  Solution:
  
  
  Activate Personalization Content:
  
  Go to the relevant transaction (e.g., RSA1 for BW) and check if the personalization content is activated for the user or role.
  If it is not activated, activate it through the appropriate settings in the SAP system.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and activate personalization content. This may involve checking roles and profiles assigned to the user.
  
  
  
  Reconfigure Personalization Settings:
  
  If the personalization settings are incorrect, reconfigure them according to the requirements. This may involve adjusting settings in the BW or BusinessObjects environment.
  
  
  
  Check for Technical Issues:
  
  Review system logs and error messages for any underlying technical issues that may be causing the problem. This may involve checking the database for inconsistencies or reviewing system configuration settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to personalization and the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on the specific system configuration and error context.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for BW and BusinessObjects regarding personalization and user settings for more detailed information.
  
  By following these steps, you should be able to identify and resolve the issue related to the RSO_CTC010 error message.