How To Fix RSO278 - Job &1 (&2) could not be started (&3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSO - BW Repository

  • Message number: 278

  • Message text: Job &1 (&2) could not be started (&3)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSO278 - Job &1 (&2) could not be started (&3) ?

    The SAP error message RSO278 indicates that a job could not be started. This error typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there are issues related to the execution of a data extraction, transformation, or loading (ETL) process.

    Causes of RSO278 Error

    1. Job Scheduling Issues: The job may not be scheduled correctly or may have been deleted or canceled.
    2. Authorization Problems: The user or process trying to start the job may not have the necessary authorizations.
    3. System Resource Limitations: There may be insufficient system resources (e.g., memory, CPU) to start the job.
    4. Background Processing Issues: The background processing system may be down or not functioning correctly.
    5. Configuration Errors: There may be configuration issues in the job definition or in the related process chains.
    6. Dependencies Not Met: The job may depend on other jobs or processes that have not completed successfully.

    Solutions to RSO278 Error

    1. Check Job Status: Use transaction code SM37 to check the status of the job. Look for any related jobs that may have failed or are still running.
    2. Review Authorizations: Ensure that the user or process has the necessary authorizations to execute the job. You can check this in transaction SU53 or by reviewing the user roles.
    3. Monitor System Resources: Check the system's performance and resource usage. If the system is under heavy load, consider scheduling the job during off-peak hours.
    4. Check Background Processing: Ensure that the background processing system is active. You can check this in transaction SM50 or SM66.
    5. Review Job Configuration: Go through the job configuration in transaction RSCJ (for process chains) or RSC1 (for InfoPackages) to ensure everything is set up correctly.
    6. Check Dependencies: If the job is part of a process chain, ensure that all preceding jobs have completed successfully. You can use transaction RSC1 to view the process chain and its status.
    7. Re-schedule the Job: If the job was canceled or failed, try to re-schedule it manually.

    Related Information

    • Transaction Codes:

      • SM37: Monitor job status.
      • SM50: Monitor active processes.
      • SM66: Monitor global processes.
      • RSCJ: Process chain management.
      • RSC1: InfoPackage management.
    • Logs and Traces: Check the job logs for any specific error messages that can provide more context on why the job could not be started. This can be done in SM37 by selecting the job and viewing the log.

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the RSO278 error.

    By following these steps, you should be able to diagnose and resolve the RSO278 error effectively. If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.

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