How To Fix RSMPC196 - Terminated by customer

SAP Error Message - Details

• Message type: E = Error

• Message class: RSMPC - Messages for Process Chains of Generic Processes

• Message number: 196

• Message text: Terminated by customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSMPC196 - Terminated by customer ?

  The SAP error message RSMPC196, which states "Terminated by customer," typically occurs in the context of background processing or batch jobs in SAP. This message indicates that a job was manually terminated by a user or administrator. Here are some details regarding the cause, potential solutions, and related information:
  Cause:
  
  Manual Termination: The job was explicitly stopped by a user through transaction codes like SM37 (Job Monitoring) or SM50 (Process Overview).
  User Intervention: A user may have decided to terminate the job due to long processing times, unexpected results, or other operational reasons.
  System Issues: Sometimes, jobs may be terminated due to system performance issues, leading users to intervene.
  Job Scheduling Conflicts: If multiple jobs are scheduled to run simultaneously and one is causing performance degradation, it may be terminated.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for any logs or messages that might indicate why the job was terminated.
  Review Job Logs: Analyze the job logs for any errors or warnings that occurred before the termination. This can provide insights into whether the job was taking too long or encountered issues.
  Re-run the Job: If the job was terminated unintentionally, you can re-schedule it. Ensure that the job parameters are correct and that it is scheduled during a time of lower system load if performance is a concern.
  User Communication: If the termination was intentional, communicate with the user who terminated the job to understand their reasons and whether any adjustments are needed for future runs.
  Performance Tuning: If jobs are frequently terminated due to performance issues, consider optimizing the job or the underlying processes to improve efficiency.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM50 (Process Overview), and SM21 (System Log) for monitoring and troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to job processing and performance.
  System Performance: Regularly monitor system performance and resource utilization to prevent jobs from being terminated due to resource constraints.
  User Training: Ensure that users are trained on how to manage and monitor background jobs effectively to minimize unnecessary terminations.
  
  By following these steps, you can address the RSMPC196 error and improve the management of background jobs in your SAP environment.