Message type: E = Error
Message class: RSM_RULE -
Message number: 031
Message text: Agent rule ID must not be empty.
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RSM_RULE031
- Agent rule ID must not be empty. ?The SAP error message RSM_RULE031 indicates that an agent rule ID must not be empty. This error typically occurs in the context of SAP's Business Workflow or Business Process Management, where agent rules are used to determine the recipients of workflow tasks.
Cause: The error is triggered when a workflow or process is trying to reference an agent rule, but the rule ID has not been specified or is missing. This can happen due to:
Configuration Issues: The agent rule may not have been properly configured in the system. Missing Data: The workflow definition or task may not have the necessary agent rule ID assigned. User Input Error: If the rule ID is being entered manually, it may have been left blank or incorrectly entered.
Solution: To resolve the RSM_RULE031 error, you can follow these steps: Check Agent Rule Configuration: Go to the transaction code PFTC (Workflow Task Maintenance) or SWDD (Workflow Builder). Verify that the agent rules are correctly
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