How To Fix RSM_RULE031 - Agent rule ID must not be empty.

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM_RULE -

• Message number: 031

• Message text: Agent rule ID must not be empty.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM_RULE031 - Agent rule ID must not be empty. ?

  The SAP error message RSM_RULE031 indicates that an agent rule ID must not be empty. This error typically occurs in the context of SAP's Business Workflow or Business Process Management, where agent rules are used to determine the recipients of workflow tasks.
  Cause:
  The error is triggered when a workflow or process is trying to reference an agent rule, but the rule ID has not been specified or is missing. This can happen due to:
  
  Configuration Issues: The agent rule may not have been properly configured in the system.
  Missing Data: The workflow definition or task may not have the necessary agent rule ID assigned.
  User Input Error: If the rule ID is being entered manually, it may have been left blank or incorrectly entered.
  
  Solution:
  To resolve the RSM_RULE031 error, you can follow these steps:
  
  
  Check Agent Rule Configuration:
  
  Go to the transaction code PFTC (Workflow Task Maintenance) or SWDD (Workflow Builder).
  Verify that the agent rules are correctly defined and that the rule ID is not empty.
  
  
  
  Assign Agent Rule:
  
  If you are creating or modifying a workflow, ensure that you assign a valid agent rule ID to the relevant task or workflow step.
  You can do this by navigating to the task properties and specifying the appropriate agent rule.
  
  
  
  Review Workflow Definitions:
  
  Check the workflow definitions to ensure that all necessary fields, including agent rules, are filled out correctly.
  Make sure that the workflow is activated after making any changes.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct agent rule ID to use, refer to the SAP documentation or consult with your SAP administrator for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI2_DURA (Work Item Selection - Duration) for monitoring and managing workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to agent rules and workflows.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the RSM_RULE031 error and ensure that your workflows function correctly.