How To Fix RSM3009 - An internal error occurred in a tree control class

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM3 - Monitor 2.0

• Message number: 009

• Message text: An internal error occurred in a tree control class

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM3009 - An internal error occurred in a tree control class ?

  The SAP error message RSM3009, which states "An internal error occurred in a tree control class," typically indicates an issue with the display or functionality of a tree control in the SAP GUI. This error can arise due to various reasons, including:
  Causes:
  
  Corrupted GUI Installation: The SAP GUI installation may be corrupted or not properly configured.
  Incompatible SAP GUI Version: The version of the SAP GUI may not be compatible with the SAP system you are trying to access.
  User Profile Issues: There may be issues with the user profile or settings that are causing the tree control to malfunction.
  System Bugs: There could be bugs in the specific version of the SAP system or the GUI that lead to this error.
  Network Issues: Sometimes, network connectivity problems can lead to incomplete data being loaded, causing errors in the display.
  
  Solutions:
  
  Restart SAP GUI: Close and reopen the SAP GUI to see if the error persists.
  Clear Cache: Clear the SAP GUI cache. This can sometimes resolve display issues.
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI. If not, update to the latest version that is compatible with your SAP system.
  Check User Settings: Review your user settings and profile. Sometimes resetting user settings can help.
  Reinstall SAP GUI: If the problem persists, consider uninstalling and then reinstalling the SAP GUI to ensure that all components are correctly installed.
  Check for Notes: Look for SAP Notes related to this error in the SAP Support Portal. There may be specific patches or updates available that address this issue.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team or SAP directly for assistance.
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for any relevant SAP Notes that might provide additional context or solutions for this error.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more insight into the issue.
  User Forums: Sometimes, user forums and communities can provide insights from other users who have experienced similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSM3009 error in SAP.