How To Fix RSM2731 - No messages exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 731

• Message text: No messages exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2731 - No messages exist ?

  The SAP error message RSM2731 ("No messages exist") typically occurs in the context of the SAP system when you are trying to access or display messages in the SAP system, but there are no messages available for the specified criteria. This can happen in various scenarios, such as when using transaction codes related to message processing, like in the context of IDocs, application logs, or other messaging systems.
  Cause:
  
  
  No Messages Available: The most straightforward cause is that there are simply no messages that meet the criteria you are searching for. This could be due to:
  
  Messages being processed and deleted.
  Filters applied that do not match any existing messages.
  Messages being archived or moved to another system.
  
  
  
  Incorrect Selection Criteria: The selection criteria you are using to search for messages may be too restrictive or incorrect, leading to no results being found.
  
  
  System Configuration: There may be configuration issues in the messaging system or the relevant modules that prevent messages from being generated or stored.
  
  
  Solution:
  
  
  Check Selection Criteria: Review the selection criteria you are using to ensure they are correct and not overly restrictive. Try broadening the criteria to see if any messages appear.
  
  
  Verify Message Generation: Ensure that messages are being generated in the system. Check the relevant processes or transactions to confirm that messages are being created as expected.
  
  
  Check for Archiving: If messages are archived, you may need to check the archive settings or access the archived data to find the messages you are looking for.
  
  
  Review System Logs: Look at system logs or application logs to see if there are any errors or warnings that might indicate why messages are not being generated or displayed.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for the specific module or transaction you are working with to understand the expected behavior and any configuration settings that may affect message processing.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you might be using transaction codes like WE02 (IDoc display), SLG1 (Application log), or others related to message processing.
  SAP Notes: Check SAP Notes for any specific issues or patches related to the error message RSM2731.
  System Monitoring: Use system monitoring tools to check the health of the messaging system and ensure that all components are functioning correctly.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the RSM2731 error message in SAP.