How To Fix RSM2300 - Encrypted value for field &1 can not be read from Secure Storage

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 300

• Message text: Encrypted value for field &1 can not be read from Secure Storage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2300 - Encrypted value for field &1 can not be read from Secure Storage ?

  The SAP error message RSM2300 indicates that the system is unable to read an encrypted value for a specific field from Secure Storage. This typically occurs in scenarios where sensitive data is stored securely, and the system cannot access it due to various reasons.
  Causes:
  
  Missing Secure Storage Configuration: The Secure Storage may not be properly configured in the SAP system.
  Authorization Issues: The user or process trying to access the Secure Storage may not have the necessary authorizations.
  Corrupted Secure Storage: The Secure Storage could be corrupted or not properly initialized.
  Key Management Issues: The encryption keys used to access the Secure Storage may be missing or not correctly set up.
  Transport Issues: If the system was recently transported, the Secure Storage data may not have been transported correctly.
  
  Solutions:
  
  
  Check Secure Storage Configuration:
  
  Ensure that the Secure Storage is properly configured in your SAP system. You can check this in transaction STRG (Secure Storage).
  
  
  
  Verify Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the Secure Storage. You may need to check roles and authorizations in transaction PFCG.
  
  
  
  Reinitialize Secure Storage:
  
  If the Secure Storage is corrupted, you may need to reinitialize it. This can be done using transaction STRG or by following the specific procedures for your SAP version.
  
  
  
  Check Encryption Keys:
  
  Verify that the encryption keys are correctly set up and available. You may need to consult your security team or refer to SAP documentation on key management.
  
  
  
  Review Transport Logs:
  
  If the issue arose after a transport, review the transport logs to ensure that all necessary objects related to Secure Storage were transported correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Secure Storage and encryption management for detailed configuration steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RSM2300 error in your SAP system.