How To Fix RSM2019 - No job termination in the source system => read source system outbox

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 019

• Message text: No job termination in the source system => read source system outbox

What causes this issue?

The background job in the source system was not terminated. In this
case, it is probable that the TRFC to or from the source system is
incorrect. In order to determine this, the ALE outbox of the source
system must be checked and compared with the ALE inbox of BW.

How to fix this error?

You can check the outbox of the source system using the Wizard or using
the monitor.
Monitor 2.0:
Switch to the tab "Detail" and open the node "Transfer". Select a leaf
for detailed information.
Monitor 1.2:
Switch to the folder "All IDocs". There select the checkboxes
"IDocs in the source system" and "IDocs in the Warehouse" and choose
the function "Refresh".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2019 - No job termination in the source system => read source system outbox ?

  The SAP error message RSM2019 indicates that there is an issue with the job termination in the source system, specifically related to the data transfer process in SAP's Remote Function Call (RFC) or the data extraction process. This error typically occurs when the system is unable to read the outbox in the source system, which can be due to various reasons.
  Causes:
  
  Network Issues: There may be connectivity problems between the source system and the target system, preventing the job from terminating properly.
  Job Configuration: The job in the source system may not be configured correctly, leading to issues in job termination.
  Authorization Issues: The user or system may lack the necessary authorizations to access the outbox or to terminate the job.
  System Performance: High load or performance issues in the source system can lead to delays or failures in job processing.
  Data Locking: If the data being processed is locked by another process, it may prevent the job from completing successfully.
  Transport Layer Issues: Problems with the transport layer or middleware can also lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the source and target systems. You can use tools like ping or traceroute to diagnose connectivity.
  Review Job Configuration: Verify the configuration of the job in the source system. Ensure that it is set up correctly and that all parameters are properly defined.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to access the outbox and terminate jobs. You may need to consult with your SAP security team.
  Monitor System Performance: Check the performance of the source system. If it is under heavy load, consider scheduling jobs during off-peak hours or optimizing system performance.
  Investigate Data Locks: Use transaction codes like SM12 to check for any locks on the data being processed. If locks are found, you may need to resolve them before the job can complete.
  Review Transport Layer: If you are using middleware or a transport layer, check for any issues or errors in that layer that may be affecting job processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and ST22 (Dump Analysis) to diagnose and troubleshoot the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.