How To Fix RSM1424 - Second step successfully performed; refresh the display

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM1 - Messages for AWB, Scheduler and Monitor (new)

• Message number: 424

• Message text: Second step successfully performed; refresh the display

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM1424 - Second step successfully performed; refresh the display ?

  The SAP error message RSM1424, which states "Second step successfully performed; refresh the display," typically occurs in the context of the SAP system when a process or transaction has been executed successfully, but the user interface has not updated to reflect the changes made. This message is often seen in various SAP modules, particularly in the context of data processing or reporting.
  Cause:
  
  User Interface Refresh: The primary cause of this message is that the SAP GUI has not automatically refreshed to show the results of the action that was just completed. This can happen due to network latency, system performance issues, or simply because the system requires a manual refresh to update the display.
  Transaction Flow: It may also occur in a multi-step transaction where the second step has been completed, but the display has not been updated to show the results of that step.
  
  Solution:
  
  
  Manual Refresh: The simplest solution is to manually refresh the display. You can do this by:
  
  Pressing the F5 key on your keyboard.
  Clicking the refresh button in the SAP GUI toolbar.
  Navigating to the menu and selecting System > Refresh.
  
  
  
  Re-execute the Transaction: If refreshing does not resolve the issue, you may try re-executing the transaction or navigating back to the previous screen and then returning to the current screen.
  
  
  Check for Background Jobs: If the action you performed is supposed to trigger a background job, ensure that the job has completed successfully. You can check this in the job overview (transaction SM37).
  
  
  System Performance: If the issue persists, it may be related to system performance. Check with your SAP Basis team to ensure that the system is running optimally and that there are no performance bottlenecks.
  
  
  Log Out and Log Back In: In some cases, logging out of the SAP system and logging back in can resolve display issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific transaction or module you are working with.
  User Training: Ensure that users are trained on how to refresh screens and understand the transaction flow to minimize confusion.
  System Monitoring: Regularly monitor system performance and user feedback to identify and address recurring issues.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.