How To Fix RSM1357 - Cancellation by User

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM1 - Messages for AWB, Scheduler and Monitor (new)

• Message number: 357

• Message text: Cancellation by User

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM1357 - Cancellation by User ?

  The SAP error message RSM1357, which states "Cancellation by User," typically occurs in the context of batch processing or job scheduling in SAP. This message indicates that a user has manually canceled a job or process that was running in the background.
  Cause:
  
  Manual Cancellation: The most straightforward cause is that a user has intentionally canceled a job or process from the SAP GUI or through transaction codes like SM37 (Job Monitoring).
  System Timeout: Sometimes, a job may be canceled due to a timeout or if it exceeds a predefined execution time.
  User Intervention: A user may have intervened due to unexpected behavior or long processing times, leading to the cancellation.
  Job Dependencies: If a job is dependent on another job that fails or is canceled, it may also lead to this error.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for any other error messages or logs that might provide more context.
  Review Logs: Check the job logs for any indications of why the job was canceled. This can provide insights into whether it was a user action or a system issue.
  Re-run the Job: If the cancellation was unintentional, you can re-schedule or re-run the job. Ensure that any prerequisites or dependencies are met before doing so.
  User Training: If the cancellation was due to user error, consider providing training or guidelines on how to manage jobs effectively.
  System Monitoring: Implement monitoring tools or alerts to notify users of long-running jobs, which may help prevent unnecessary cancellations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM36 (Define Background Job), and SM21 (System Log) for better job management.
  Job Scheduling Best Practices: Establish best practices for scheduling jobs, including setting appropriate time windows and monitoring job performance.
  User Roles and Permissions: Review user roles and permissions to ensure that only authorized personnel can cancel jobs, reducing the risk of accidental cancellations.
  SAP Notes: Check SAP Notes for any known issues or patches related to job scheduling and cancellations.
  
  If the issue persists or if you suspect a deeper system issue, consider reaching out to your SAP Basis team or SAP support for further assistance.