How To Fix RSM879 - Unable to select any entries in the lock log

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 879

• Message text: Unable to select any entries in the lock log

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM879 - Unable to select any entries in the lock log ?

  The SAP error message RSM879 "Unable to select any entries in the lock log" typically occurs when you are trying to view or analyze lock entries in the system, but the system is unable to retrieve any data from the lock log. This can happen for several reasons. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  
  No Lock Entries: There may simply be no lock entries in the system at the time you are trying to view them. This can happen if there are no active transactions that have created locks.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the lock entries. This can prevent the system from displaying any data.
  
  
  Database Issues: There may be issues with the database that prevent the retrieval of lock log entries. This could be due to database corruption or connectivity issues.
  
  
  System Configuration: The system may not be configured correctly to log lock entries, or the logging may have been disabled.
  
  
  Lock Table Size: The lock table may be full, or the entries may have been purged due to retention settings.
  
  
  Solutions:
  
  
  Check for Active Locks: Ensure that there are active transactions that would create lock entries. You can do this by checking the transactions currently running in the system.
  
  
  Verify Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to view lock entries. You may need to consult with your SAP security team to adjust roles and authorizations.
  
  
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any error messages in the database logs that might indicate issues.
  
  
  Review Configuration: Check the configuration settings related to lock logging in your SAP system. Ensure that lock logging is enabled and configured correctly.
  
  
  Monitor Lock Table: Use transaction codes like SM12 to monitor the lock table and see if it is full or if entries are being purged. You may need to adjust the retention settings if necessary.
  
  
  System Restart: In some cases, a system restart may help resolve temporary issues with the lock log.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors.
  ST22: To check for dumps that might provide more context on the issue.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to lock management and troubleshooting to gain a deeper understanding of how locks are handled in your specific version of SAP.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.