How To Fix RSM854 - Refresh of the display terminated because InfoCube/DSO cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 854

• Message text: Refresh of the display terminated because InfoCube/DSO cannot be locked

What causes this issue?

InfoProvider &V1& cannot be locked with lock argument RSICCONT.

System Response

The display is not refreshed and contains old or incorrect data, that
can come from other InfoProviders.

How to fix this error?

Check why the sm12 lock is not yet released on the table RSICCONT; Where
necessary delete the lock.
With reproduction of an unauthorized lock, write a message to SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM854 - Refresh of the display terminated because InfoCube/DSO cannot be locked ?

  The SAP error message RSM854 indicates that the refresh of the display has been terminated because the InfoCube or DataStore Object (DSO) cannot be locked. This typically occurs in the context of data extraction or reporting when the system is unable to obtain the necessary locks on the data objects involved.
  Causes:
  
  Concurrent Access: Another process or user may be accessing the InfoCube or DSO, preventing the current process from obtaining a lock.
  Long-Running Queries: If there are long-running queries or data loads that are currently processing, they may hold locks on the InfoCube or DSO.
  System Performance Issues: High system load or performance issues can lead to delays in obtaining locks.
  Configuration Issues: Incorrect configuration of the InfoCube or DSO may lead to locking issues.
  Database Locks: Database-level locks may be preventing access to the data.
  
  Solutions:
  
  
  Check for Active Processes: Use transaction codes like SM66 (Global Work Process Overview) or SM50 (Work Process Overview) to check for any active processes that might be locking the InfoCube or DSO. If you find any long-running processes, you may need to wait for them to complete or terminate them if appropriate.
  
  
  Monitor Lock Entries: Use transaction code SM12 to check for lock entries. You can identify which user or process is holding the lock and take appropriate action.
  
  
  Optimize Queries: If the issue is due to long-running queries, consider optimizing them to reduce execution time.
  
  
  Schedule Data Loads Appropriately: Ensure that data loads and reporting are scheduled at different times to avoid conflicts.
  
  
  System Performance Tuning: If the system is under heavy load, consider performance tuning or scaling up resources to handle the load better.
  
  
  Check Configuration: Review the configuration of the InfoCube or DSO to ensure that it is set up correctly and that there are no issues that could lead to locking problems.
  
  
  Database Administration: If database locks are suspected, consult with your database administrator to investigate and resolve any underlying database issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to RSM854 for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation on InfoCubes and DSOs for best practices regarding locking and performance.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and how they resolved them.
  
  By following these steps, you should be able to diagnose and resolve the locking issue associated with the RSM854 error message.