How To Fix RSM789 - Reversal currently running; termination was initiated

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 789

• Message text: Reversal currently running; termination was initiated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM789 - Reversal currently running; termination was initiated ?

  The SAP error message RSM789 ("Reversal currently running; termination was initiated") typically occurs in the context of a reversal process in SAP, particularly when dealing with financial documents or transactions. This error indicates that a reversal operation is already in progress, and an attempt to initiate another reversal has been made, which is not allowed.
  Cause:
  
  Concurrent Reversal Attempts: The most common cause of this error is that a reversal process is already running for the same document or transaction. SAP does not allow multiple reversals to be processed simultaneously for the same item.
  System Locking: The system may have locked the document due to the ongoing reversal process, preventing any new reversal requests from being processed.
  Long Processing Time: If the reversal process is taking longer than expected, it may lead to confusion, prompting users to attempt another reversal, which triggers this error.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait for the current reversal process to complete. You can check the status of the reversal in the relevant transaction (e.g., FB08 for document reversal) or through transaction codes like SM37 (Job Monitoring) to see if the job is still running.
  Check for Locks: Use transaction code SM12 to check for any locks on the document. If you find a lock that is no longer needed, you may need to release it, but be cautious as this can lead to data inconsistencies.
  Review Background Jobs: If the reversal is running as a background job, check the job status in SM37. If it is stuck or has failed, you may need to investigate the cause of the failure.
  Consult with Basis Team: If the issue persists and you cannot identify the cause, it may be necessary to involve your SAP Basis team to investigate any underlying system issues or performance bottlenecks.
  Error Logs: Check the application logs (transaction SLG1) for any additional error messages or information that could provide insight into why the reversal is not completing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reversal of Document), SM37 (Job Monitoring), and SM12 (Lock Entries).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  Documentation: Review SAP documentation or help files related to document reversal processes to ensure that you are following the correct procedures.
  
  By following these steps, you should be able to resolve the RSM789 error and successfully complete the reversal process.