How To Fix RSM762 - Error when processing: InfoCube & request & data packet &

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 762

• Message text: Error when processing: InfoCube & request & data packet &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM762 - Error when processing: InfoCube & request & data packet & ?

  The SAP error message RSM762 typically occurs during the data loading process into an InfoCube in SAP BW (Business Warehouse). This error indicates that there was an issue with processing a data request for a specific InfoCube. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Consistency Issues: The data being loaded may have inconsistencies or errors that prevent it from being processed correctly.
  Data Packet Issues: The data packet being processed may be corrupted or improperly formatted.
  InfoCube Structure Changes: If there have been recent changes to the structure of the InfoCube (like adding or removing fields), it may lead to issues with existing data requests.
  Missing Master Data: The data being loaded may reference master data that does not exist in the system.
  Authorization Issues: The user or process attempting to load the data may not have the necessary authorizations.
  Technical Issues: There may be underlying technical issues, such as database locks or connectivity problems.
  
  Solutions:
  
  Check Data Consistency: Review the data being loaded for any inconsistencies or errors. Use transaction codes like RSA1 to analyze the data and identify any issues.
  Reprocess the Data Request: Sometimes, simply reprocessing the data request can resolve transient issues. You can do this in the InfoProvider monitor.
  Check InfoCube Structure: Ensure that the InfoCube structure matches the data being loaded. If changes were made, you may need to adjust the data or the InfoCube.
  Validate Master Data: Ensure that all required master data is present and correctly formatted. Use transaction codes like RSD1 to check master data.
  Review Authorizations: Verify that the user or process has the necessary authorizations to load data into the InfoCube.
  Check for Technical Issues: Look for any database locks or connectivity issues that may be affecting the data load process. You can use transaction codes like SM12 (to check for locks) and SM21 (to check system logs).
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSMO (Monitor Data Load), and RSD1 (InfoObject Maintenance).
  SAP Notes: Check SAP Notes for any known issues or patches related to the RSM762 error. You can search for specific notes in the SAP Support Portal.
  Logs and Traces: Review the logs and traces for more detailed error messages that can provide additional context for the issue. Use transaction codes like SLG1 (Application Log) to view logs.
  Data Load Monitoring: Use the Data Load Monitor to track the status of data loads and identify any failed requests.
  
  By following these steps, you should be able to diagnose and resolve the RSM762 error in SAP BW. If the issue persists, consider reaching out to SAP support for further assistance.