How To Fix RSM752 - Internal error when reading the hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 752

• Message text: Internal error when reading the hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM752 - Internal error when reading the hierarchy ?

  The SAP error message RSM752 ("Internal error when reading the hierarchy") typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue with the hierarchy data structure. This error can arise due to various reasons, including inconsistencies in the hierarchy data, issues with the InfoObject, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the hierarchy data.
  Missing Hierarchy Nodes: Some nodes in the hierarchy may be missing or incorrectly defined.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  Database Issues: There could be issues with the underlying database, such as locks or corruption.
  Transport Issues: If the hierarchy was transported from one system to another, there may be issues related to the transport process.
  
  Solutions:
  
  Check Hierarchy Data: Verify the hierarchy data for inconsistencies. You can do this by using transaction codes like RSH1 (for maintaining hierarchies) to check if all nodes are correctly defined.
  Rebuild Hierarchy: If the hierarchy is corrupted, you may need to rebuild it. This can be done by deleting the existing hierarchy and recreating it.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the hierarchy. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  Database Check: Perform a database check to ensure there are no locks or corruption. You may need to work with your database administrator to resolve any underlying database issues.
  Transport Check: If the hierarchy was recently transported, check the transport logs for any errors. You may need to re-transport the hierarchy or correct any issues that arose during the transport process.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSH1 (Hierarchy Maintenance), RSA1 (Data Warehousing Workbench), and SE11 (Data Dictionary) for further investigation.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  System Logs: Check the system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the RSM752 error in your SAP environment.