How To Fix RSM720 - Request number is blank; no logs exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 720

• Message text: Request number is blank; no logs exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM720 - Request number is blank; no logs exist ?

  The SAP error message RSM720, which states "Request number is blank; no logs exist," typically occurs in the context of transport requests or when dealing with change requests in the SAP system. This error indicates that the system is unable to find a transport request associated with the operation you are trying to perform, often because the request number is not specified or is missing.
  Causes:
  
  Missing Request Number: The most common cause is that the transport request number has not been specified in the transaction you are trying to execute.
  Incorrect Transaction: You may be in a transaction that does not require a transport request, or you may have navigated to a screen that does not have a valid request associated with it.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the transport logs.
  System Configuration: There may be issues with the configuration of the transport management system (TMS) or the transport directory.
  
  Solutions:
  
  Specify the Request Number: Ensure that you are entering a valid transport request number in the relevant field. If you are unsure of the request number, you can look it up in the transport organizer (transaction SE09 or SE10).
  Check Transaction Context: Make sure you are in the correct transaction that requires a transport request. If you are in a transaction that does not use transport requests, you may need to navigate to the appropriate area.
  Review Authorizations: Check if you have the necessary authorizations to view transport logs. You may need to contact your SAP security administrator to ensure you have the right permissions.
  Check Transport Directory: Verify that the transport directory is correctly configured and that the transport requests are properly set up in the system.
  Use Transaction SE01: If you are trying to find logs for a specific transport request, you can use transaction SE01 to search for transport requests and their associated logs.
  
  Related Information:
  
  Transport Organizer: The transport organizer (SE09/SE10) is the main tool for managing transport requests in SAP. Familiarizing yourself with this tool can help you better understand how transport requests work.
  Transport Management System (TMS): Understanding how TMS operates can help troubleshoot issues related to transport requests and logs.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to transport requests and error messages. You can search for notes in the SAP Support Portal.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.