How To Fix RSM689 - Error when reading IDoc &

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 689

• Message text: Error when reading IDoc &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM689 - Error when reading IDoc & ?

  The SAP error message RSM689 typically indicates an issue with reading an IDoc (Intermediate Document) in the SAP system. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes of RSM689 Error
  
  
  IDoc Not Found: The IDoc you are trying to read may not exist in the system or may have been deleted.
  
  
  IDoc Status: The IDoc may be in a status that does not allow it to be processed (e.g., status 51 - "Error").
  
  
  Incorrect Configuration: There may be configuration issues in the IDoc processing settings, such as incorrect partner profiles or message types.
  
  
  Data Issues: The data within the IDoc may be corrupted or not conforming to the expected structure.
  
  
  Authorization Issues: The user or process attempting to read the IDoc may not have the necessary authorizations.
  
  
  Technical Issues: There could be underlying technical issues, such as database problems or connectivity issues.
  
  
  Solutions to RSM689 Error
  
  
  Check IDoc Existence: Use transaction code WE02 or WE05 to check if the IDoc exists in the system. If it does not, you may need to investigate why it was not created or was deleted.
  
  
  Review IDoc Status: Check the status of the IDoc. If it is in error status, you may need to analyze the error and take corrective actions. You can use transaction WE19 to simulate the IDoc processing.
  
  
  Verify Configuration: Ensure that the partner profiles (transaction WE20) and message types are correctly configured. Check if the settings match the requirements for the IDoc processing.
  
  
  Inspect Data: If the IDoc exists but is not being processed correctly, inspect the data for any inconsistencies or corruption. You can use WE02 to view the data structure.
  
  
  Check Authorizations: Ensure that the user or process has the necessary authorizations to read and process IDocs. You may need to consult with your security team.
  
  
  Technical Troubleshooting: If the issue persists, consider checking the system logs (transaction SM21) for any related errors or warnings. You may also want to check the database for any issues.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information
  
  
  Transaction Codes:
  
  WE02/WE05: Display IDocs
  WE19: Test IDoc processing
  WE20: Partner Profiles
  SM21: System Log
  
  
  
  IDoc Status Codes: Familiarize yourself with IDoc status codes to understand the state of the IDoc and what actions may be required.
  
  
  SAP Community: Consider checking the SAP Community forums for discussions related to this error, as other users may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the cause of the RSM689 error and implement a solution to resolve it.