How To Fix RSM499 - Error when determining request information from Monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 499

• Message text: Error when determining request information from Monitor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM499 - Error when determining request information from Monitor ?

  The SAP error message RSM499 typically indicates an issue with the data request in the SAP system, particularly when trying to retrieve information from the data request monitor. This error can occur in various scenarios, often related to issues with data extraction, data requests, or the data warehouse.
  Causes of RSM499 Error
  
  Data Request Issues: The error may arise if there are problems with the data requests themselves, such as incomplete or corrupted requests.
  Data Source Problems: If the data source is not available or has been modified, it can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access the data request can also trigger this error.
  System Performance: Performance issues in the SAP system, such as memory shortages or database locks, can prevent the system from retrieving the necessary information.
  Configuration Errors: Incorrect configuration settings in the data warehousing environment can lead to this error.
  
  Solutions to RSM499 Error
  
  Check Data Requests: Review the data requests in the monitor to ensure they are complete and not corrupted. You may need to delete or reprocess any problematic requests.
  Verify Data Sources: Ensure that the data sources are available and correctly configured. Check for any changes that might have affected the data source.
  User Authorizations: Confirm that the user has the necessary authorizations to access the data request monitor and the relevant data.
  System Performance: Monitor system performance and check for any locks or memory issues. You may need to optimize the database or clear locks.
  Configuration Review: Review the configuration settings in the data warehousing environment to ensure they are set up correctly.
  Check Logs: Look at the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) and RSMO (Data Request Monitor) to navigate and troubleshoot effectively.
  SAP Community: Engage with the SAP Community forums for insights and shared experiences from other users who may have encountered the same error.
  Documentation: Refer to SAP documentation for detailed information on data requests and the data warehousing environment.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.