How To Fix RSM493 - An internal error occurred when deleting the InfoCube

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 493

• Message text: An internal error occurred when deleting the InfoCube

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM493 - An internal error occurred when deleting the InfoCube ?

  The SAP error message RSM493, which states "An internal error occurred when deleting the InfoCube," typically indicates that there is an issue with the deletion process of an InfoCube in the SAP BW (Business Warehouse) system. This error can arise due to various reasons, including inconsistencies in the data model, issues with the database, or problems with the InfoCube itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data model or metadata associated with the InfoCube.
  Locks: The InfoCube might be locked by another process or user, preventing deletion.
  Database Issues: There could be underlying database issues, such as corruption or constraints that prevent the deletion.
  Transport Issues: If the InfoCube was recently transported from another system, there may be issues related to the transport.
  Authorization Issues: The user attempting to delete the InfoCube may not have the necessary authorizations.
  
  Solutions:
  
  Check Locks: Use transaction code SM12 to check for any locks on the InfoCube. If there are locks, you may need to release them.
  Consistency Check: Run a consistency check on the InfoCube using transaction code RSA1. Navigate to the InfoCube and check for any inconsistencies.
  Database Check: If you suspect database issues, you may need to run database consistency checks or consult your database administrator.
  Authorization Check: Ensure that the user has the necessary authorizations to delete the InfoCube. You can check this in transaction code SU53 or by reviewing the user's roles and authorizations.
  Transport Issues: If the InfoCube was recently transported, check the transport logs for any errors or issues that may have occurred during the transport.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  System Logs: Review the system logs (transaction code SM21) for any additional error messages or information that could provide more context about the internal error.
  
  Related Information:
  
  SAP BW Documentation: Refer to the official SAP BW documentation for more details on InfoCubes and their management.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the RSM493 error and take appropriate action to resolve it.