How To Fix RSM487 - A serious error has occurred in the update program

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 487

• Message text: A serious error has occurred in the update program

What causes this issue?

A serious error occurred in routine &V1& with record &V2& during the
update of InfoCube &V3&. The short dump caused by this error was caught
and this message was generated.

How to fix this error?

Check and correct your update rules and then generate the update
program again. Check the routine of the update program given above for
syntax or logical errors. The system behavior implies an arithmetic or
conversion error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM487 - A serious error has occurred in the update program ?

  The SAP error message RSM487, which states "A serious error has occurred in the update program," typically indicates that there is a problem with the update process in the SAP system. This error can arise from various underlying issues, including data inconsistencies, configuration problems, or issues with the update program itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the update program or related modules can lead to this error.
  Program Errors: Bugs or errors in the custom code or standard SAP programs that handle updates can trigger this message.
  Database Locking: If the database is locked or if there are issues with database connectivity, it can cause the update to fail.
  Transport Issues: Problems with transport requests that have not been properly imported can also lead to this error.
  
  Solutions:
  
  Check Logs: Review the update logs (transaction SM13) to identify the specific error that occurred. This can provide more context on what went wrong.
  Analyze Short Dumps: Use transaction ST22 to check for any short dumps that may have occurred during the update process. This can help identify the root cause.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no missing or corrupt entries.
  Review Configuration: Verify the configuration settings related to the update program and ensure they are set correctly.
  Debugging: If you have access to the development environment, consider debugging the update program to identify any coding issues.
  Database Check: Ensure that the database is functioning correctly and that there are no locks or connectivity issues.
  Transport Management: If the issue is related to transport requests, ensure that all necessary transports have been properly imported and are in sync.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM13 (Update Records), ST22 (Dump Analysis), and SM21 (System Log) to help diagnose the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  System Performance: Sometimes, performance issues can lead to timeouts or failures in the update process. Monitor system performance and resource usage.
  Consult SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the RSM487 error in your SAP system.