How To Fix RSM475 - Transaction cannot be carried out due to an internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 475

• Message text: Transaction cannot be carried out due to an internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM475 - Transaction cannot be carried out due to an internal error ?

  The SAP error message RSM475, which states "Transaction cannot be carried out due to an internal error," typically indicates that there is an issue within the SAP system that is preventing the transaction from being processed. This error can arise from various underlying causes, and resolving it may require different approaches depending on the specific situation.
  Possible Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger this error.
  Authorization Problems: Lack of proper authorizations for the user trying to execute the transaction.
  Program Errors: Bugs or issues in the ABAP code or custom programs that are being executed as part of the transaction.
  System Performance Issues: High load on the system or resource constraints can lead to unexpected behavior.
  Transport Issues: Problems with transport requests that have not been properly imported or have errors.
  
  Solutions:
  
  Check System Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related error messages or dumps that can provide more context about the internal error.
  Review Configuration: Ensure that the configuration settings related to the transaction are correct. This may involve checking settings in SPRO or other configuration transactions.
  Data Consistency Check: Run consistency checks on the relevant data. This may involve using transaction codes like SE11 (Data Dictionary) to check table structures or SE16 to view data.
  User Authorizations: Verify that the user has the necessary authorizations to perform the transaction. This can be checked using transaction SU53 (Authorization Check).
  Debugging: If you have access to the ABAP code, you can debug the program to identify where the error is occurring. Use transaction SE80 or SE38 to access the relevant programs.
  System Performance: Monitor system performance using transaction ST03 or ST04 to identify any bottlenecks or resource issues.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support with detailed information about the error, including any logs or dumps.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review SAP documentation related to the specific transaction or module you are working with for any known issues or troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the RSM475 error and implement a suitable solution.