How To Fix RSM402 - Internal error when reading the data for InfoCube &

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 402

• Message text: Internal error when reading the data for InfoCube &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM402 - Internal error when reading the data for InfoCube & ?

  The SAP error message RSM402, which indicates an "Internal error when reading the data for InfoCube," typically arises during the extraction or reporting processes in SAP BW (Business Warehouse). This error can be caused by various factors, and addressing it often requires a systematic approach. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data stored in the InfoCube.
  Data Model Changes: Changes in the data model, such as modifications to the InfoCube structure or characteristics, can lead to this error.
  Index Issues: Problems with the indexes of the InfoCube can prevent proper data retrieval.
  Memory Issues: Insufficient memory allocation for the BW system can lead to internal errors during data processing.
  Transport Issues: If the InfoCube was transported from one system to another, there may be issues related to the transport process.
  Version Compatibility: Compatibility issues between different versions of SAP BW or related components can also cause this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction RSA1 to check the InfoCube for inconsistencies. You can run the "Check" function to identify any issues.
  Use the RSD1 transaction to analyze the InfoCube and ensure that the data is consistent.
  
  
  
  Rebuild Indexes:
  
  Rebuild the indexes for the InfoCube using transaction RSD1. This can help resolve issues related to data retrieval.
  
  
  
  Monitor Memory Usage:
  
  Check the memory settings of your BW system. Ensure that there is sufficient memory allocated for processing large datasets.
  You can monitor memory usage using transaction ST02 (Tune Summary) or SM50 (Work Process Overview).
  
  
  
  Check for Transport Issues:
  
  If the InfoCube was recently transported, verify that all related objects were transported correctly. You may need to re-transport or adjust the transport settings.
  
  
  
  Review Data Model Changes:
  
  If there have been recent changes to the InfoCube structure, review those changes to ensure they are correctly implemented and do not conflict with existing data.
  
  
  
  Check for SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program that is generating the error to identify the root cause.
  
  
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to the RSM402 error. SAP frequently updates their knowledge base with solutions for known issues.
  Transaction Codes:
  
  RSA1: Data Warehousing Workbench
  RSD1: InfoObject Maintenance
  ST22: Dump Analysis
  SM21: System Log
  
  
  Performance Tuning: Consider performance tuning for your BW system to prevent memory-related issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.