How To Fix RSM389 - Scheduler canceled by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 389

• Message text: Scheduler canceled by user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM389 - Scheduler canceled by user & ?

  The SAP error message RSM389 ("Scheduler canceled by user") typically occurs in the context of background job processing in SAP. This message indicates that a scheduled job was manually canceled by a user. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Manual Cancellation: The most straightforward cause is that a user with the appropriate permissions manually canceled the job from the job management interface (transaction SM37).
  Job Dependencies: If the job is dependent on another job that failed or was canceled, it may also lead to this message.
  User Intervention: Sometimes, users may cancel jobs due to performance issues or if they realize the job is no longer needed.
  System Issues: In some cases, system performance issues or resource constraints may lead users to cancel jobs that are taking too long to execute.
  
  Solution:
  
  Check Job Status: Use transaction SM37 to check the status of the job. Look for any related messages or logs that might indicate why the job was canceled.
  Review Job Logs: Analyze the job logs for any errors or warnings that might have led to the cancellation. This can provide insights into whether the job was taking too long or if there were other issues.
  Re-schedule the Job: If the job was canceled unintentionally, you can re-schedule it. Ensure that any dependencies are met and that the job is configured correctly.
  User Communication: If the cancellation was intentional, communicate with the user who canceled the job to understand their reasons and whether the job needs to be rescheduled or modified.
  Monitor System Performance: If job cancellations are frequent, it may be worth investigating system performance and resource allocation to ensure that jobs can run without issues.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM37: Monitor background jobs.
  SM36: Schedule background jobs.
  SM21: Check system logs for any related issues.
  
  
  
  User Permissions: Ensure that only authorized users have the ability to cancel jobs, as this can prevent unintentional cancellations.
  
  
  Job Scheduling Best Practices: Implement best practices for job scheduling, such as scheduling jobs during off-peak hours or ensuring that jobs are properly prioritized.
  
  
  Documentation: Refer to SAP documentation or support notes for any specific issues related to job scheduling and cancellations.
  
  
  By following these steps, you should be able to address the RSM389 error and prevent future occurrences.