How To Fix RSM337 - Info IDoc no. & arrived

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 337

• Message text: Info IDoc no. & arrived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM337 - Info IDoc no. & arrived ?

  The SAP error message RSM337 with the Info IDoc number indicates that an IDoc (Intermediate Document) has arrived in the system but has not been processed. This can occur for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Processing Errors: The IDoc may have encountered errors during processing due to data inconsistencies or missing mandatory fields.
  Status Issues: The IDoc might be in a status that prevents it from being processed (e.g., status 51 - "Application document not posted").
  Configuration Issues: There may be configuration issues in the IDoc processing settings or the associated message type.
  System Performance: High system load or performance issues may delay the processing of IDocs.
  Missing Partner Profiles: The partner profile for the sender or receiver may not be correctly configured, leading to processing failures.
  
  Solutions:
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDoc. Look for any error messages or statuses that indicate why it has not been processed.
  Analyze Error Logs: If the IDoc has an error status, analyze the error logs to identify the specific issue. You can use transaction code WE19 to simulate the IDoc and troubleshoot.
  Correct Data Issues: If the IDoc contains data errors, correct the data in the source system and resend the IDoc.
  Review Partner Profiles: Ensure that the partner profiles (transaction code WE20) are correctly configured for the sender and receiver.
  Reprocess IDoc: If the issue has been resolved, you can reprocess the IDoc using transaction code BD87 or by changing its status to allow for reprocessing.
  Monitor System Performance: If system performance is an issue, consider checking system resources and optimizing performance.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc type and its structure to understand the data requirements.
  Transaction Codes:
  
  WE02/WE05: Display IDocs
  WE19: Test IDoc processing
  BD87: Reprocess IDocs
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues with specific IDoc types or processing errors.
  Documentation: Review SAP documentation for IDoc processing and error handling for more detailed guidance.
  
  By following these steps, you should be able to identify the cause of the RSM337 error and implement a solution to ensure the IDoc is processed correctly.