How To Fix RSM138 - Request '&' is realtime request that cannot be closed; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 138

• Message text: Request '&' is realtime request that cannot be closed; see long text

What causes this issue?

If you use a QM action in the monitor to set real-time request &V1& to
status <ZK>green</>, the request has to be closed first.
This is currently not possible.

System Response

The system generates error '&V2&'
Error <ZK>1</>: Action terminated - unspecified error
Error <ZK>2</>: Daemon already running - cannot close request
Error <ZK>3</>: Request has incorrect status
Error <ZK>4</>: Not specified in detail - fatal error

How to fix this error?

Go to the <DS:TRAN.RSRDA>Monitor for Real-Time Data Acquisition</> and
close the request there or stop the daemon.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM138 - Request '&' is realtime request that cannot be closed; see long text ?

  The SAP error message RSM138 indicates that a request is a real-time request that cannot be closed. This typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when dealing with data loading processes.
  Cause:
  The error arises when you attempt to close or delete a real-time data request that is still in process or has not been fully completed. Real-time requests are designed to handle data in real-time scenarios, and they cannot be closed like standard requests. This is often seen in scenarios where data is being streamed or loaded continuously, such as from an operational system.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Request: 
  
  Go to the Data Warehousing Workbench (transaction code RSA1) and check the status of the request in the relevant InfoProvider or DataStore Object (DSO).
  Ensure that the request is not still in process or waiting for data.
  
  
  
  Monitor Real-Time Data Flow:
  
  If the request is part of a real-time data flow, ensure that the source system is still sending data and that there are no issues with the data transfer.
  
  
  
  Wait for Completion:
  
  If the request is still processing, you may need to wait until it completes before attempting to close or delete it.
  
  
  
  Check for Errors in Data Transfer:
  
  Look for any errors in the data transfer process that might be causing the request to hang or not complete.
  
  
  
  Use Transaction RSMO:
  
  You can use transaction RSMO to monitor and manage the real-time requests. This transaction provides insights into the status of real-time requests and can help you identify any issues.
  
  
  
  Consult SAP Notes:
  
  If the issue persists, check for any relevant SAP Notes that might address specific issues related to real-time requests. You can search for notes in the SAP Support Portal.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Real-Time Data Acquisition: Understand how real-time data acquisition works in SAP BW and the implications of using real-time requests.
  Data Transfer Processes (DTP): Familiarize yourself with DTPs and how they manage data loading in SAP BW.
  Monitoring Tools: Utilize monitoring tools available in SAP BW to keep track of data loads and identify potential bottlenecks or issues.
  
  By following these steps, you should be able to address the RSM138 error and ensure that your real-time requests are managed effectively.