How To Fix RSM122 - IDoc status was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM -

• Message number: 122

• Message text: IDoc status was reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSM122 - IDoc status was reset ?

  The SAP error message RSM122 indicates that an IDoc (Intermediate Document) status was reset. This typically occurs when there is an issue with the processing of the IDoc, and it has been set back to a previous status, often due to a manual intervention or an error in processing.
  Cause:
  
  Manual Reset: An IDoc may be manually reset by a user or an administrator, which can happen if the IDoc was found to be in an erroneous state.
  Error in Processing: If there was an error during the processing of the IDoc (e.g., data validation issues, missing mandatory fields), the system may reset the IDoc status.
  Configuration Issues: Incorrect configuration in the IDoc processing settings can lead to status resets.
  System Errors: Technical issues, such as database locks or communication failures, can also cause the IDoc status to be reset.
  
  Solution:
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDoc. Look for any error messages or warnings that can provide more context on why the IDoc was reset.
  Analyze Error Logs: Review the application logs (transaction SLG1) for any related error messages that might indicate the cause of the reset.
  Reprocess IDoc: If the IDoc was reset due to a temporary issue, you can attempt to reprocess it. This can be done using transaction code BD87 or by using the IDoc processing options in WE02/WE05.
  Correct Data Issues: If the reset was due to data issues, correct the data in the source system or the IDoc itself and then reprocess it.
  Consult Documentation: Review SAP documentation or notes related to IDoc processing for any specific guidance on the error message RSM122.
  Check Configuration: Ensure that the IDoc processing configuration is correct and that all necessary settings are in place.
  
  Related Information:
  
  IDoc Status Codes: Familiarize yourself with the various IDoc status codes to understand the lifecycle of an IDoc and what each status means.
  SAP Notes: Check SAP Notes for any known issues or patches related to IDoc processing that might address the problem.
  Transaction Codes: Common transaction codes related to IDocs include:
  
  WE02: Display IDoc
  WE05: IDoc List
  BD87: Reprocess IDocs
  WE19: Test tool for IDocs
  
  
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.