How To Fix RSLWSP163 - Internal error while detecting users

SAP Error Message - Details

• Message type: E = Error

• Message class: RSLWSP - BW Workspaces

• Message number: 163

• Message text: Internal error while detecting users

What causes this issue?

An internal error occurred while finding the users.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again later. If the problem persists, contact the system
administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSLWSP163 - Internal error while detecting users ?

  The SAP error message RSLWSP163, which indicates an "Internal error while detecting users," typically arises in the context of user management or user authentication processes within SAP systems. This error can occur due to various reasons, including configuration issues, system inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in user management configurations can lead to this error.
  Database Inconsistencies: Corrupted or inconsistent data in the user tables can trigger internal errors.
  Authorization Problems: Insufficient authorizations for the user or the system trying to perform the operation.
  System Bugs: There may be bugs in the specific version of SAP you are using that lead to this error.
  Network Issues: Problems with network connectivity can sometimes cause internal errors during user detection.
  
  Solutions:
  
  Check Configuration: Review the user management configuration settings in your SAP system. Ensure that all settings are correct and consistent.
  Database Consistency Check: Run database consistency checks to identify and resolve any inconsistencies in user-related tables.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to perform user detection operations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  System Logs: Review system logs (transaction codes like SM21, ST22, or SLG1) for more detailed error messages that can provide insights into the root cause.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SUIM (User Information System), and SU53 (Authorization Check) to help diagnose user-related issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Refer to SAP documentation for user management and authentication processes to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the RSLWSP163 error in your SAP system.