How To Fix RSL_UI256 - Error while reading personalization data of user '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: RSL_UI -

• Message number: 256

• Message text: Error while reading personalization data of user '&1'

What causes this issue?

While reading the personalized data for the selected workspace
user '<(>&<)>1' could not be found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that SAP Note 1761623 is installed on your system
.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSL_UI256 - Error while reading personalization data of user '&1' ?

  The SAP error message RSL_UI256 indicates that there is an issue with reading the personalization data for a specific user. This error typically occurs in the context of SAP UI technologies, such as SAP Fiori or SAP GUI, where user-specific settings and preferences are stored.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Personalization Data: The personalization data for the specified user may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access their personalization data.
  Database Issues: There may be issues with the database where the personalization data is stored, such as corruption or connectivity problems.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues in retrieving personalization data.
  User Lock: The user account may be locked or inactive, preventing access to personalization data.
  
  Solution:
  To resolve the RSL_UI256 error, you can try the following steps:
  
  
  Check User Personalization Data:
  
  Verify if the personalization data exists for the user. You can do this by checking the relevant tables in the database (e.g., USR01, USR02, etc.) or using transaction codes like SU01 to view user details.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access personalization data. Check the user's roles and profiles to confirm that they have the required permissions.
  
  
  
  Database Check:
  
  If you suspect database issues, perform a database consistency check. You may need to consult your database administrator to ensure that the database is functioning correctly.
  
  
  
  System Configuration:
  
  Review the system configuration settings related to personalization. Ensure that all necessary components are correctly configured.
  
  
  
  User Account Status:
  
  Check if the user account is locked or inactive. If so, unlock the account or activate it as necessary.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache of the SAP GUI or the browser (for Fiori) can resolve issues related to personalization data.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SU01 (User Maintenance), PFCG (Role Maintenance), and SE11 (Data Dictionary) for checking user and personalization data.
  SAP Documentation: Review SAP documentation related to user management and personalization features for additional insights.
  Community Forums: Check SAP Community forums for discussions related to the RSL_UI256 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the RSL_UI256 error effectively.