How To Fix RSL_UI032 - No e-mail address specified for at least one user

SAP Error Message - Details

• Message type: E = Error

• Message class: RSL_UI -

• Message number: 032

• Message text: No e-mail address specified for at least one user

What causes this issue?

No e-mail address entered for one or more users in the user master
records.

System Response

No e-mails are sent to these users.
If you have set the <LS>Use External E-Mail Program</> flag, the e-mail
addresses of these particular users are not passed to the external
e-mail program.

How to fix this error?

Inform the system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSL_UI032 - No e-mail address specified for at least one user ?

  The SAP error message RSL_UI032 indicates that there is no email address specified for at least one user in the system. This error typically arises when a process or function that requires sending emails is triggered, but the necessary email address for one or more users is missing.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user profile for one or more users does not have an email address assigned.
  User Master Data: The email address may not have been maintained in the user master data (transaction code SU01).
  Email Configuration: There may be issues with the configuration of the email settings in the SAP system.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check User Master Data:
  
  Go to transaction code SU01.
  Enter the user ID that is causing the issue and click on the "Display" button.
  Navigate to the "Address" tab and check if the email address is filled in the "E-mail" field.
  If it is empty, enter a valid email address and save the changes.
  
  
  
  Verify Other Users:
  
  If the error message indicates multiple users, repeat the above steps for each user mentioned in the error message.
  
  
  
  Email Configuration:
  
  Ensure that the email configuration in the SAP system is correctly set up. This can be checked in transaction code SCOT (SAPconnect Administration).
  Make sure that the SMTP settings are correctly configured and that the email server is reachable.
  
  
  
  Testing:
  
  After updating the email addresses, test the functionality that triggered the error to ensure that it is resolved.
  
  
  
  Related Information:
  
  User Master Data Maintenance: It is essential to maintain user master data accurately to avoid issues with notifications and communications.
  SAPconnect: This is the component responsible for sending emails from SAP. Familiarize yourself with its configuration for troubleshooting email-related issues.
  Authorization: Ensure that you have the necessary authorizations to make changes to user master data and email configurations.
  
  If the problem persists after following these steps, consider consulting with your SAP Basis team or checking SAP Notes for any known issues related to this error message.